As you read our Notice, please keep in mind that it applies to all Giriraj Textiles.
Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions by sending us an email to Customer Care or submitting a request through our email id.
We have tried to keep this Notice as simple as possible, but if you are unfamiliar with terms, such as cookies, IP addresses, and browsers, please read about these key terms first.
You have the right to object to certain uses of your data, including your data for direct marketing. See what your rights are and how you can exercise them here.
This Privacy Notice applies to personal data collected by Giriraj Textiles in connection with the services and products we offer. References to Giriraj Textiles in this Notice means Giriraj Textiles and any company directly or indirectly owned and/or controlled by Giriraj Textiles that you are interacting with or have a business relationship with.
This Privacy Notice also applies to Giriraj Textiles marketing content, including offers and advertisements for products and services, which we (or a service provider acting on our behalf) send to you on third-party websites, platforms, and applications based on your site usage information. These third-party websites generally have their Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.
Personal data means any information that can be used to identify directly or indirectly a specific individual.
You are not required to provide Giriraj Textiles the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.
We may collect personal data from a variety of sources.
This includes:
1. Personal data you give us directly,
2. Personal data we collect automatically, and
3. Personal data we collect from other sources.
Personal data means any information that can be used to identify a specific individual directly or indirectly. This definition includes personal data collected offline through our Consumer Engagement Centers, direct marketing campaigns, sweepstakes, and competitions and online through our websites, applications, and branded pages on third-party platforms and applications accessed or used through third-party platforms.
You may be asked to provide your data when you are in contact with us. Giriraj Textiles may share your data and other Giriraj Textiles Group companies and use it in a manner consistent with this Privacy Notice. We may also combine it with other information to improve our products, services, content, and advertising.
Ways in which we collect your data.
We collect process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to assess and handle any complaints, to develop and improve our products, services, communication methods and the functionality of our application, to provide personalized products, communications and targeted advertising as well as product recommendations to you. We also create profiles by analyzing the information about your online surfing, searching and buying behavior and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments. Additionally, Giriraj Textiles processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.
* To process your payments, if you purchase our products, to provide you with your order status, deal with your inquiries and requests, and assess and handle any complaints;
* To process and answer your inquiries or to contact you to answer your questions and/or requests;
* To develop and improve our products, services, communication methods, and the functionality of our application;
* For the purposes of competitions or promotions that you have entered;
* To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
* To manage our everyday business needs regarding your participation in our contests, sweepstakes, or promotional activities or requests;
* To authenticate the identity of individuals contacting us by telephone, electronic means, or otherwise;
* For internal training and quality assurance purposes;
* To understand and assess the interests, wants, and changing needs of consumers, to improve our Application, our current products and services, and/or develop new products and services; and
* To provide personalized products, communications, and targeted advertising as well as product recommendations to you.
When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.
Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest could exist for example, when you sign up for a loyalty scheme with one of our brands and we use the personal data collected to conduct data analytics to improve our products or services. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimize a service, and does not outweigh your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process your personal data. We can assure you that if legitimate interest is used as a ground for processing your personal data, we will keep a record of this and you have the right to ask for this information.
We process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or a service you bought, to allow you to take part in one of our competitions, or to send you samples that you have requested.
We also process your personal data when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a subpoena may require us to process personal data for a particular purpose, or we may be compelled to process personal data to report suspicious transactions under the local anti-money laundering rules.
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